CEO of ServiceNow, Servicenow
Search every verified Bill Mcdermott interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Bill McDermott, chairman and CEO of ServiceNow, opened the company’s Knowledge 2026 conference in Las Vegas on May 5, 2026, where he announced a “total satisfaction guarantee” offering the company’s AI Control Tower free for one year, which he described as a $2 million value. He stated that ServiceNow is “the AI control tower for business reinvention” and said the company is targeting a total addressable market of $600 billion. During the keynote, McDermott said the company is moving from “intelligence to execution” and urged attendees to “build something the world doesn’t know it needs.” On the company’s Q1 2026 earnings call on April 22, McDermott reported subscription revenue growth of 19% in constant currency and a CRPO growth of 21%, both above guidance. He said the company had increased its AI net new annual contract value target for 2026 from $1 billion to $1.5 billion, adding that he believed the company might “run through that.” In subsequent media interviews, McDermott described ServiceNow as “a growth company” and “the fastest growing enterprise software company at scale the world has ever known,” and said the company plans to double its revenue to $32 billion in the next few years. He attributed a 17% drop in the company’s stock following the earnings report to broader market uncertainty about enterprise software valuations, and called the decline “the best entry point that I could ever imagine for this stock.”
“We're blowing through 15 in 2026. So the first thing I'd like to say is promises made, promises kept. the fastest enterprise software company at scale to hit 15 billion in the time frame we did it and organically.”
“We're going to double the company. We're going to be masterful on our execution across the world globally and through industry. The verticals are really good. We're actually also going to take the platform down market a bit because we have 90% of the Fortune 500 now. It's not a marketing slogan. I actually have people...”
“This is a subrevenue 30 billion plus commit between now and 2030. I want to be very clear. This is not the bill ambitious number. They wouldn't let me put that up there. That is the one that you can say okay like the whole management team bottoms up across the board believes in that number.”
“We're going to grow the top line and you'll see the acceleration of that and we're going to expand the margin profile of the company and and we're going to take down stockbased compensation down around the 10% mark in 2029. So you'll be dealing with a 50 plus GAP company. GAAP g a p. So I know what you want and we're g...”
“We're going to make that commitment on stage. You're getting the first preview. We're excited about it. We have the forward deployed engineers. We have the customer excellence group and we have partners that are lined up and ready to roll with us to make that happen. And so we're going to make that offer and make that...”
“The global workforce is aging, birth rates are declining, and the world will face a labor shortage of up to 50 million workers by 2030. But at this exact moment in time, billions of agents and robots are coming online. They are the ideal partners to complement the human workforce, ensuring that all of you will rise wit...”
“Intelligence without rules and rails is a dangerous blind spot. Cyber crime is the third largest economy behind only the United States and China. It's a trillion dollar a month problem. The more you deploy, the more you expose.”
“To stop your AI chaos, customers can now get AI control tower for free for one year. This is a 2 million value. The biggest offer we've ever put on the table.”
“For enterprise, I think the time has come for us to use AI to do work... AI is a five layer cake. Energy sector, the number of jobs is going crazy. The chip sector, you could see the number of jobs, plants, fabs, computer factories being built all over the world. The infrastructure layer, land, power and shell creating...”
“We're the AI control tower for business reinvention in the center of a growing 600 billion plus total addressable market. We have a 28 billion RPO business that's growing at 23 and a 2% year-over-year.”
“There has never been a tailwind for Service Now like AI. Since Fred Luddy started the company, we've always focused our platform on the jobs our customers needed done.”
“We're not making any excuses. Our results are great. What we did explain is that there is a slight impact to the guide in going forward in Q2 as a result of the war. Because you have to remember when you're dealing with a sovereign cloud in the Middle East, everything that happens in the Middle East is recognized as on...”
“We're already talking about a billion and a half now, and it's on a run. To specifically answer your question, I think it's appropriate for Ahmed to give you some color on how we structured it and why we know it's a winner. We're measuring the exact same way as we always measured. We're just hitting our goals a lot qui...”
“The number three economy in the world is cyber crime. It's a trillion a month. We now have a situation where on the IT and the OT landscape of every major corporation, we are managing the agents and the humans and we are managing the landscape of the threat actors. And if you think about a single intrusion from an AI a...”
“The long history of enterprise tech can be described in a single word, pain. That's because people and devices and apps and data and clouds, they don't work well together. Without Service Now, we run the real risk of a new generation of pain. This time with AI agents scattered around like spare parts. We have no intent...”
ServiceNow Analyst Day 2026 | New $1.5B FY26 AI ACV Growth Target Unveiled At Las Vegas Forum | May 04, 2026. Twitter ...
Get another chance to hear Bill McDermott, ServiceNow Chairman and CEO, and AI industry leaders. See how the world’s most innovative companies are moving from AI chaos to control. https://www.servicenow.com/events/kno...
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"We are a growth company," ServiceNow Chair and CEO Bill McDermott says while discussing the company's first-quarter earnings on "Bloomberg Open Interest." See omnystudio.com/listener (https://omnystudio.com/listener) for privacy information. Bloomberg Talks curates top interviews from around Bloomberg News. Hear conversations with the biggest names in finance, politics and entertainment. On Bloomberg Talks, we round up interviews with Fortune 500 CEOs, government officials, well-known investors and business leaders. Listen to more Bloomberg Talks: • Bloomberg Talks Subscribe to Bloom…
"We are a growth company," ServiceNow Chair and CEO Bill McDermott says while discussing the company's first-quarter earnings on "Bloomberg Open Interest." -------- More on Bloomberg Television and Markets Like this video? Subscribe and turn on notifications so you don't miss any videos from Bloomberg Markets & Finance: https://tinyurl.com/ysu5b8a9 Visit http://www.bloomberg.com for business news & analysis, up-to-the-minute market data, features, profiles and more. Connect with Bloomberg Television on: X: / bloombergtv Facebook: / bloombergtelevision Instagram: / bloom…
Few teens are business owners, but by age 16, Bill McDermott had purchased and was running a local deli. Now he runs leading global technology powerhouse ServiceNow, a company that is defining how the world’s largest organizations transform for the digital age. Sarah Guo sits down with ServiceNow CEO Bill McDermott to discuss his journey from child entrepreneur to CEO, and how he navigates his role as a leader in the age of AI. Bill argues that human connection is still a vital part of being a successful leader, and as such, AI must be used to serve people rather than substitute for ambition.…
ServiceNow CEO Bill McDermott joins 'Mad Money' host Jim Cramer to talk quarterly results, guidance for the year ahead, its 'Assist AI' contract sales, and more.
At Sierra Ventures’ 20th CXO Summit, ServiceNow Chairman & CEO Bill McDermott joined Tim Guleri for a fast-paced, story-driven conversation. From his Long Island deli days to leading global software companies, McDermott shared the values and practices that shaped his leadership and how those same principles now guide his approach to building the next generation of enterprise AI.
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