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Franck Gervais
Chief Executive Officer, Pierre et Vacances

Franck Gervais (Pierre & Vacances-Center Parcs): Pierre & Vacances confirms its targets

📅 May 28, 2026 BFM Business 21 MIN 87 SEGMENTS · 2 SPEAKERS
On Thursday, May 28, Hedwige Chevrillon interviewed Franck Gervais, CEO of the Pierre & Vacances-Center Parcs Group, on the ...

What Franck Gervais said

Written from the verified transcript and checked against it. Every figure links to the moment it was said.

Franck Gervais, CEO of Pierre et Vacances Center Parcs, discussed the company's half-year results, confirming full-year targets of about 2 billion euros in revenue and 185 million euros in gross margin. He highlighted 6% revenue growth across all four brands (Pierre et Vacances, Center Parcs, Adagio, Maeva), with the first half representing 40% of annual sales. Gervais said the restructuring is behind them, with margins twice pre-Covid levels and more cash than debt. He noted positive effects from the Middle East crisis, as customers choose nearby destinations, and maintained prices with a 1.5% increase. He detailed brand performance, including Center Parcs' expansion in Denmark and Italy, and Pierre et Vacances' growth in Spain, Switzerland, and Portugal. Gervais addressed a cyberattack on a Maeva subsidiary, stating no confidential data was stolen. He discussed AI investments, direct sales (75-80%), and the strategic review, seeking a long-term shareholder.

Key takeaways

  1. Confirmed full-year targets: about 2 billion euros revenue and 185 million euros gross margin.
  2. First-half revenue grew 6% across all four brands, with all brands growing between 5.5% and 7.5%.
  3. Prices increased only 1.5% in the first half, with the same planned for the second half.
  4. Cyberattack affected Maeva subsidiary La France du Nord au Sud, not Pierre et Vacances or Center Parcs; no confidential data stolen.

Numbers and commitments

FigureWhat it refers toTypeAt
2 billion euros Full-year revenue target guidance 1:39
185 million euros Full-year gross margin target guidance 1:43
6% First-half revenue growth metric 0:56
40% Share of annual sales in first half metric 0:56
1.5% Price increase in first half metric 4:30
200 euros Average nightly price for a Center Parcs cottage price 8:43
1.5 million Files affected in cyberattack metric 11:48
97% Customer satisfaction rate for digital concierge metric 13:04
over 1 million euros AI investment this year commitment 13:04
200 million euros Minimum investment to open a new Center Parcs commitment 20:13

Chapters

  1. 0:00Half-year results and targets
  2. 1:39Restructuring and business model
  3. 3:12Middle East crisis impact
  4. 4:21Pricing strategy
  5. 5:07Brand performance and expansion
  6. 6:23Evolving product offerings
  7. 10:21Cyberattack on Maeva subsidiary
  8. 12:42AI and digital transformation
  9. 15:35Strategic review and shareholder search
  10. 18:54Future growth and investments

Questions asked in this interview

12
  1. 0:14If you had to remember one thing from your half-year results, what would it be?
  2. 1:16... times, this restructuring, is it really behind you, knowing that you have a strategic review, we will talk about it at the end of this interview, especially we will learn more about potential investors likely to take a stake in your...?
  3. 4:21So rather very optimistic from that point of view, purchasing power hasn't played a role, but have you lowered your prices or have you...?
  4. 5:49How many Pierre et Vacances sites? How many are left in?
  5. 7:43How much does that represent approximately?
  6. 10:21Do you know more and how can you reassure those who trust you?
  7. 12:17Yeah. And what did you do?
  8. 12:42Do you think for you, artificial intelligence will still modify, will transform your business, the booking methods, um?
  9. 14:38For now, you don't see how it can transform um?
  10. 17:15These funds, they want to exit now, they have done their job, they want to?
  11. 17:46Yes, no, but without going into detail, it's just to see a bit, what do you, what do you...?
  12. 18:08Or would it always be within these four?
Hedwige Chevrillon 0:01 ↗
Le 18-19 of Hedwige Chevrillon. You are listening to the 18-19. My guest is Franck Gervais, he is the CEO of Pierre et Vacances Center Parcs. Good evening, Franck Gervais.
Franck Gervais 0:14 ↗
Good evening.
Hedwige Chevrillon 0:14 ↗
Thank you for being with us. A day when you published this morning, it was your half-year results because indeed you have a shifted fiscal year, I'd say due to your activity, and that is also reflected in the numbers you published this morning because you are in loss but at the same time the first half is when you have all the expenses to pay and there is not much activity because the activity obviously happens from today onwards, the high season as they say. If you had to remember one thing from your half-year results, what would it be?
Franck Gervais 0:46 ↗
The figure I would remember is our revenue, which is growing across all our brands that you mentioned: Pierre et Vacances, Center Parcs, Adagio and Maeva. We have four brands.
Hedwige Chevrillon 0:54 ↗
Yeah, and there are two missing, yes.
Franck Gervais 0:56 ↗
6% compared to the previous half-year, so it's a very good figure that we are happy with. We will talk again about spring-summer reservations, but that's the figure I would cite, knowing that this half-year represents 40% of our annual sales because the second half includes spring and summer, which has 60%, so that's where we make all the margin in the second half.
Hedwige Chevrillon 1:16 ↗
Yeah. Would you say, because you have come here several times to this studio and there have been very difficult times. Are those very difficult times, this restructuring, is it really behind you, knowing that you have a strategic review, we will talk about it at the end of this interview, especially we will learn more about potential investors likely to take a stake in your...?
Franck Gervais 1:39 ↗
Yes, the restructuring is completely behind us, it was completed in 2022.
Hedwige Chevrillon 1:43 ↗
Yes, but
Franck Gervais 1:43 ↗
And since then, what we have done is we changed the group's business model, we ended property development for example, and we said, look, we have four brands, we are an operator that must be the leader in Europe in proximity tourism. And so we want to welcome many more families, we want to offer them experiences at the heart of nature, we want to grow, and what is healthy and shows we are well out of restructuring is that we have solid performance bases. Our margin is increasing, it is twice the margin we had before Covid, so times two. Our balance sheet is very good because we have more cash than debt. But how do you explain this loss of more than 100? Well, it's very simple, in fact, the group has 2 billion in revenue over the year. The first half does 40% so about 800 million, the second half does 1 billion. However, the costs, the expenses, so rents, personnel costs, energy, are completely smoothed. So you see that in fact the expenses are equal between the first half and the second half, while there is a 400 million difference in revenue. So the second half will be very very very profitable. What we look at is how much we will make at the end of the year and we know, we have confidence that we reaffirmed this morning during the results, that at the end of the year we will do about 2 billion in revenue and a gross margin of 185 million, that's what we had announced and we confirmed it this morning.
Hedwige Chevrillon 3:00 ↗
So you confirm your objectives for the full year.
Franck Gervais 3:03 ↗
Yeah.
Hedwige Chevrillon 3:03 ↗
Yes, that's a point.
Franck Gervais 3:04 ↗
And the mid-year passage is good, you know. And the result is negative, but by construction, I was going to say, but the passage, we are ahead of our mid-year passage.
Hedwige Chevrillon 3:12 ↗
Yeah. Exactly, what is the impact of this Middle East crisis, what impact on? Because I imagine there are lots of people who were going to Dubai or to the Middle East or even to Iran, and who suddenly say to themselves we will stay in France or Europe. So it's rather good for your reservations. And so what is the level of reservations for this summer by?
Franck Gervais 3:33 ↗
We see with the impact of the Middle East crisis that it has two effects. The first is obviously an impact on purchasing power, the increase in gas prices, so also more difficulty for people to plan ahead. Conversely, as you said, we know that customers this spring and summer will not travel far, that's certain. And so instead of going for 3 weeks to an international destination, they will rather do two weeks in nearby destinations. And so overall, we see that it's a positive effect for us. We just saw it, we are almost at the end of May, we had an excellent May and the reservations for summer are also good, so we will have a very good summer.
Hedwige Chevrillon 4:10 ↗
Good, is it more?
Franck Gervais 4:12 ↗
Well, we haven't communicated it, so I can't
Hedwige Chevrillon 4:13 ↗
but you are here, this is not a press release.
Franck Gervais 4:16 ↗
We did more than 6%, what I can tell you is that in May we did a figure that is even better than that.
Hedwige Chevrillon 4:21 ↗
Alright. OK. So rather very optimistic from that point of view, purchasing power hasn't played a role, but have you lowered your prices or have you...?
Franck Gervais 4:30 ↗
So we have maintained them and we showed it this morning, we have a slight increase of 1.5% in our prices in the first half, that's what we continue to do in the second half. Because customers want to continue going on vacation, it's important for them to go with family and friends, they want better experiences, so the satisfaction of their stay improves, they all tell us, but they have a real price constraint, and so that's why we rather increased the occupancy rate and on prices, we remained very reasonable, I tell you plus 1.5% and it will be the same this summer.
Hedwige Chevrillon 5:01 ↗
So you have tourism activities, it's about 70% of your revenue, is that right?
Franck Gervais 5:07 ↗
More than 90%, yes.
Hedwige Chevrillon 5:08 ↗
More than 90%, you have four brands, if we try to see exactly which brand is leading compared to your forecasts or
Franck Gervais 5:17 ↗
Well, they are all different and I was going to say complementary, but in this case we see it over the half-year and it's the same for the year, they all fit within a very small range. When we say plus 6% growth in the first half, all of them are between 5.5% and 6.5% or 7.5% growth. So we see Center Parcs which is in five European countries now, including Denmark which we opened and is doing great, especially on short four-day stays during spring weekends. Pierre et Vacances is becoming more European, we know Pierre et Vacances in France but Pierre et Vacances is also in Spain and now
Hedwige Chevrillon 5:49 ↗
How many Pierre et Vacances sites? How many are left in?
Franck Gervais 5:51 ↗
Um, there are about 150 in France, 50 in Spain, and we just opened last month Switzerland, four residences, and Portugal, a hotel. And so Pierre et Vacances is doing great on destinations that are well-known in France, but also, and that's the change in habits of the French, destinations like Vendée, Charentes-Maritime which are growing by more than 10% for example, because customers are looking for destinations, locations a bit less known than the classic Provence-Alpes-Côte d'Azur, Normandy, Basque Coast.
Hedwige Chevrillon 6:23 ↗
If I ask you the question, is there not also generational changes, is there not a change in consumption of leisure? Shouldn't you evolve your Pierre et models? Let's recall that it was Gérard Brémond who created that at the end of the 70s. So even if it has evolved now, is there not a desire for something else?
Franck Gervais 6:44 ↗
The model actually is becoming very modern and very sought after. Because you are in an apartment with a kitchen and roughly one bathroom per bedroom. So parents and children can each have their freedom, you can go with friends, you share moments of conviviality, but each also has their autonomy, and so it's very popular. Then I saw photos behind you, the new consumption patterns, camping in our product lines, camping by Maeva is doing great, it's working very well because we are at the heart of nature, in amazing destinations, and so that pleases, we have growth of 10% on camping for example. And then there are new elements, for example unusual types of consumption on farms, we bought a startup that does that. So these are tiny houses, so you see small houses, small bungalows that we put on farms, we have already installed 50, it's a hit, and so we are growing the number of destinations, tree houses. So all of that really pleases.
Hedwige Chevrillon 7:43 ↗
Yes, so you are reinventing yourself, reinventing a form of, yes, diversifying. How much does that represent approximately?
Franck Gervais 7:53 ↗
Well, I'd say in our ranges, we had entry-level ranges that were classically what Center Parcs and Pierre et Vacances used to do before. Now, it's 40% of the offer, and everything that is premium, VIP, unusual houses, tree houses, all that is really now the core of our offer. For Pierre et Vacances, a third of Pierre et Vacances are premium, four-star, which are magnificent.
Hedwige Chevrillon 8:16 ↗
Yes. And Center Parcs, how many Center Parcs are there, you said we had 30.
Franck Gervais 8:21 ↗
There are 30 in Europe.
Hedwige Chevrillon 8:23 ↗
That's right.
Franck Gervais 8:24 ↗
Yes.
Hedwige Chevrillon 8:24 ↗
There are seven in France and 30 in total in Europe. Yes. And it's also a concept that you have evolved a lot, you did a lot of work during this difficult restructuring, but it's relatively expensive despite everything. Is it something that fits today with the purchasing power crisis?
Franck Gervais 8:43 ↗
Well, what we see is we are in strong growth. France did plus 6% for Center Parcs in the first half. And when we say relatively expensive, in fact the average price is simple. On average, a cottage, these are cottages at Center Parcs, you rent it on average per night for 200 euros.
Hedwige Chevrillon 8:58 ↗
And on average you are four people in a cottage.
Franck Gervais 9:01 ↗
And so when you compare to the price of a hotel night, when you see hotel prices in Paris, in the provinces, in big cities, and with that you have the activities, the attractions that I see behind me, that is access to Aquamundo, a fun pool, you have half of the activities we offer are free, and so it's included in the 200 euros I mentioned. So relatively expensive? No, we have customers who tell us it's actually very cheap compared to the experience you offer. There are 25 free experiences on average in each Center Parcs with that price.
Hedwige Chevrillon 9:35 ↗
Um, your competitors, is it not Airbnb actually your competitor because you talk about going to the farm, finding unusual places, finding slightly different destinations. You see, you are still moving a lot towards new concepts. Like Airbnb.
Franck Gervais 9:56 ↗
Like Airbnb, so effectively we have the big distribution players, those big platforms on one side, on the other side at the end of the chain we have hotels, and in the middle we are really in what is called the tourism residence sector, open-air accommodation with amusement parks, tourism residences, aparthotels also, and Adagio, and all that we see has a growth that is stronger than traditional hotels.
Hedwige Chevrillon 10:21 ↗
Yeah. And that is really the direction you are turning towards. Oh, since you mention platform, you were a victim, what was it, about 15 days, 3 weeks ago, of a big big attack, a cyberattack on, and there are about 4 million data that were stolen or hacked through your? What happened? Do you know more and how can you reassure those who trust you?

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Cite this transcript

APA, MLA, BibTeX
APA

Gervais, F. (2026, May 28). Franck Gervais (Pierre & Vacances-Center Parcs): Pierre & Vacances confirms its targets [Interview transcript]. BFM Business. CEOInterviews.AI. https://ceointerviews.ai/interview/1128395/

MLA

Franck Gervais. "Franck Gervais (Pierre & Vacances-Center Parcs): Pierre & Vacances confirms its targets." BFM Business, 28 May. 2026. Transcript, CEOInterviews.AI, https://ceointerviews.ai/interview/1128395/.

BibTeX
@misc{gervais2026_1128395,
  author       = {Franck Gervais},
  title        = {Franck Gervais (Pierre \& Vacances-Center Parcs): Pierre \& Vacances confirms its targets},
  howpublished = {Interview transcript, BFM Business. CEOInterviews.AI},
  year         = {2026},
  month        = {may},
  url          = {https://ceointerviews.ai/interview/1128395/},
  note         = {Speaker-attributed transcript with timestamps}
}