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I'm a big believer in personal responsibility regardless circumstances at the end of the day that's the only thing that really makes a big difference. If you can get some help from people along the…
Leadership from the heart is doing the right things for the right reasons. And it comes back, you know, that my favorite phrase is that Zig Ziglar phrase which is, you know, you can get anything you…
I'm not really excited about the fact that we have 41 trillion dollars in U.S. debt. I think that's something that we'll have to get reworked out of the system. And again, EXP should be able to…
I fully own the fact that if we aren't vigilant and we aren't continuing to iterate and continue to make the best model, somebody will eat our lunch. And they deserve to eat our lunch. So I'm not…
The single biggest cost to run a real estate brokerage is the bricks and mortar followed closely by the staffing costs... broker owners have to charge at least a 70/30 split with their agents just to…
We were built for what we're going through. We launched after the downturn in 2008 going into 2009. We recognized that the fact was is that we finally had technology... our phones now, you know,…
In fact, we're expanding today from four data centers to over 20 data centers in very short, very short time. And a lot of that is driven by our work in Japan. Our work in Japan is to continue to…
We think strengthen country's security posture as well as digital infrastructure. We also doing this in a way that's a bit unique. Our approach is different. We understand the need for sovereign…
Japan has very special place over years... we had announced a billion dollar investment... we're open to additional investment as well. In fact, we're here this week hosting thousands of our…
Bitcoin as a store of value is where all the institutional action is happening today. BlackRock all these other ETF applications. What's the benefit to having an ETF? Well you remove all the friction…
FASB's rule change has a huge impact because now you have the ability to mark to market. So for insurance companies and other institutional holders as a long-lived and tangible asset you can only…
Bitcoin mining data centers interruptible load you can shut them off at any time. If you're running an LLM you can't shut it off. You need network ping of 35 milliseconds or less so you need to be…
We made a commitment two years ago that we were going to be fully carbon neutral in our operations and we believe that Bitcoin mining can not only be carbon neutral but carbon negative and we also…
We view Bitcoin mining as really having an industrial function which is heat generation.
Last but not least is dollars follow ideas and talent. This capital problem is no longer a problem in West Virginia. We have venture capitalists that are sitting here now saying, 'I want to support a…
In Silicon Valley if someone said let's start a business the response would be why not. And here if you say let's start a business someone would say why? Why do you think I'm capable of doing that?…
We recognize that the world is dealing with what we call the 80% reality. That's eight out of 10 high school graduates today don't want to work for a company. They want to start a company. The second…
I had this saying at American Express which I really do believe, we want to become the company that will put us out of business and that to have a mentality of, you know, a challenger type of…
I isolated the ultimate indicator, leading indicator of a strong customer relationship was increase in average spend and people would show me, look, you know, we have customer improvements here and…
My position on brands is brands are a cluster of values, rational, so you got to have a rational value proposition, but the emotional connection, when you can connect the rational and the emotional,…
Most of our competitors would not sustainably invest in customer service because they just didn't get it and they looked at it, you know, it was a capability where they would periodically cut when…
I believe American Express is a service platform and we deliver service through a range of form factors and that's one of the reasons why I think American Express has been able to adapt because of…
In the world of AI the winners are going to be the ones that are digitally enabled and have lots of data and I think India has the conditions to really be a winner in AI indigenously and we'll see…
The GCCs in India to me are a representation of fundamental Innovation and Company specific intellectual property being developed in India for companies on a global stage. So I think that's really…
The question about Workforce has to start within each country with a discussion and a debate about how you develop the local Workforce... having said that, over 27 years that I've been in the…
The moment has come now where Services businesses have to get more and more IP intensive. The old model of providing just people and very knowledgeable capable people without some form of software or…
I was as nervous and as rattled as anyone, but I didn't have the luxury of being able to perform that way. You know, I think of an analogy, you know, you're on an airplane and the flight attendant,…
We marked our securities our balance sheet to mark to market very rigorously very religiously very often and so other people didn't. We would mark to market AAA securities securities that were always…
I realized that as you go up and you're in a position of influence or the ability to help people, you have to have a certain kind of reserve because you can't allow yourself to be flattered in that…
An AI data center is 8 to 12 times more expensive to build just the infrastructure. Now let's start adding H100s, by some people's estimates you're talking 49 million dollars a megawatt when you're…