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Brian Moynihan
Chairman & CEO, Bank of America

Bank of America CEO Brian Moynihan goes one-on-one with Jim Cramer

📅 Sep 09, 2026 CNBC Television 13 MIN 1022 VIEWS 30 SEGMENTS · 2 SPEAKERS
Bank of America CEO Brian Moynihan joins 'Mad Money' host Jim Cramer to talk the state of the U.S. economy, the health of the consumer, the possibility of Fed rate hikes, and more.

What Brian Moynihan said

Written from the verified transcript and checked against it. Every figure links to the moment it was said.

Brian Moynihan, Chairman and CEO of Bank of America, spoke with Jim Cramer at the New York Stock Exchange ahead of the 25th anniversary of September 11. He described the bank's role in reopening the securities markets after the attacks, the merger of Merrill Lynch, FleetBoston, Quick & Reilly and U.S. Trust into one company, and roughly $100 million in grants over 15 years for veterans and first responders, including a recent grant to Tunnel to Towers. Turning to the economy, he said consumers spent about 4% more in August than a year earlier and 5% more last quarter, credit statistics are as good as they have been in years, and lower-income wage growth is running 3.5% to 4%. He said Bank of America hires about 2,000 summer interns and 2,000 students from 400 schools a year and has not cut back because of AI. He said more than 3,000 people work full time on cybersecurity.

Key takeaways

  1. Moynihan said consumer spending rose about 4% in August versus last August and 5% in the prior quarter, which he called consistent with a strong, growing economy.
  2. He said Bank of America's credit statistics, including charge-offs and consumer delinquencies, are as good as they have been in years.
  3. He said lower-income wage growth is running about 3.5% to 4%, with spending growth rising alongside it.
  4. He said the bank hires about 2,000 summer interns and 2,000 students from 400 schools a year and has not cut back hiring because of AI.
  5. He said more than 3,000 people work full time on cybersecurity at Bank of America, which he called job one.

Numbers and commitments

FigureWhat it refers toTypeAt
4% August consumer spending growth versus last August metric 3:51
5% prior quarter consumer spending growth metric 3:51
3.5% to 4% lower-income wage growth metric 5:58
2,000 summer interns hired per year commitment 8:04
2,000 students hired from schools per year commitment 8:04
400 schools in recruiting program other 8:04
3,000-plus people working full time on cybersecurity metric 10:59
$100 million spent over 15 years for veterans and first responders commitment 2:38
30% earnings growth in the second quarter metric 5:14
10% annual customer growth at Merrill Edge metric 9:55

Chapters

  1. 0:009/11 anniversary and downtown recovery
  2. 3:38Consumer spending and credit health
  3. 4:26Business credit and capital markets
  4. 5:47Lower-income wage growth and affordability
  5. 7:46AI impact on hiring and internships
  6. 9:34Retail investing and Merrill Edge
  7. 10:40Cybersecurity and AI vulnerabilities

Questions asked in this interview

4
  1. 0:46Why don't you talk to me about Bank of America and your role in an amazing turnaround that is downtown?
  2. 7:46Have you cut back the number of people you're making offers to because of AI, or has AI made it so each person is so productive that you just want to continue to hire?
  3. 9:34I mean, is it something Bank of America has to worry about?
  4. 10:40I mean, how are you feeling about what the machines can do to us, about the machines breaking in?
Jim Cramer 0:10 ↗
These days, there's so much speculation about the state of the consumer. I don't like to speculate; I prefer to go straight to the source. And nobody takes the pulse of the consumer and the broader economy better than Bank of America, the nation's second-largest bank by assets, which, by the way, has put up a nice 14% gain year-to-date. Earlier today, I had a chance to sit down with Brian Moynihan, Chairman and CEO of Bank of America, right here at the New York Stock Exchange. Our conversation comes as we approach the 25th anniversary of September 11th, with Bank of America making new commitments to organizations dedicated to honoring the victims, first responders, and their families. Take a look.
I want to talk about 9/11. We're on the eve of it. I think your bank, both charitably and as a commercial enterprise, is responsible for a lot of the rebirth here. Why don't you talk to me about Bank of America and your role in an amazing turnaround that is downtown?
Brian Moynihan 1:06 ↗
So if you think about Bank of America, this building is an important part of the tragic legacy around 9/11 because, you know, this is where America's epicenter of the financial markets happened, and the job was to get this back up and operating. That was the job because we had to get the securities markets started. But if you think about the legacy we had—Merrill Lynch is now part of the company, we had FleetBoston, which was the Quick & Reilly specialist business, and then we had Bank of America, we had U.S. Trust—and so all those companies are now part of one company.
So as we look back, the stories from my teammates about going through that day are amazing. And the story is immediate: we're not going to let them get us down, we're going to beat this back, we're going to reopen, we're going to put America back in. And all of us who worked in this industry, who are fierce competitors, worked together to say, how can we get the securities markets back up? A lot of corporate issuers, remember, said, we're going to buy back a bunch of stock on Monday, we've got to go, and then recovered. And there was a lot of work, and there was a lot more work. But it was a story of resiliency, unity among the country, and just fabulous personal stories of recovery and resiliency, horrible stories of loss and grief. And, you know, I think back about it a lot because I was literally on my way down here when that plane hit. And you just wonder—that was terrorism at its worst because they took something as ordinary as flying and turned it into a terrorist act, and America felt unsafe.
And President Bush, the city, the stock exchange, all the financial services companies, all Lower Manhattan recovered. And then since then, you've seen this: this is a vibrant place now. My daughter lived down here for a bunch of years. Kids are back down here running around. It's just a whole different place than it was in the aftermath. It was like it's never coming back. And then even we built our building at Bryant Park in a place that was not well built back then, off in Times Square. We built that building with Liberty Bonds, as they were called, to help rebuild Manhattan because nobody was investing in Manhattan. And we put the building out, and we ended up occupying by 2007 or '08 or whatever it was. So think about how fast for a 51-floor skyscraper to go up. And we're not alone. But our company supported veterans, first responders, and we just recently announced another grant to Tunnel to Towers. And we've been doing a lot of work across the last 15 years—probably $100 million for veterans and first responders.
Jim Cramer 3:32 ↗
You're always, I felt, a soft touch.
Brian Moynihan 3:35 ↗
Well, we're hard business people, but we have a heart.
Jim Cramer 3:38 ↗
You do, you do. Now let's talk about present day. We're in a remarkable moment. You have the best data, and the data show that things are pretty darn good in the country. Yeah.
Brian Moynihan 3:51 ↗
So think about what would be the indices—take the opposite. What would be the indices of problems? Consumers wouldn't be spending. Consumers spent in the month of August about 4% more than they spent last August, which is a pretty good month because that's after Liberation Day and the recovery. Last quarter, it was 5%. So it's ticking along; that's consistent with a strong, growing economy. The second issue would be credit. Our credit statistics are as good as they've been for years—the charge-offs and consumer delinquencies and credit cards. You hear about record outstanding balances of credit cards, but the economy is 40% bigger, whatever it is, since '19. Everybody compares it. So what you've seen is the recovery back to trend.
And then if you look at businesses, business credit is very strong. People are using the lines of credit, investing. That's been a little slower to come back after the pandemic just because of the uncertainty of trade tariffs—you pick the issue of the moment—but they're strong, their credit is strong, they have the ability. It's more costly, and the place that higher rates affect is small or medium-sized businesses who borrow on lines of credit. That's the big place. It affects mortgage rates, but where it really affects the short-term rate structure is there. So, but they're borrowing, they're using the lines of credit, quality is good, and they've figured out in a world where a lot of things are changing, they've figured out a path forward pretty much. They still worry about gas prices and how it affects product prices, but everything we see is fine. The capital markets had a gangbuster second quarter.
Jim Cramer 5:09 ↗
Fantastic.
Brian Moynihan 5:10 ↗
But, you know—
Jim Cramer 5:11 ↗
Every year, numbers are great growth stock numbers.
Brian Moynihan 5:14 ↗
Yeah, our earnings were up 30% and things like that. We had a great quarter. What's interesting is that level will be hard to sustain, the growth rate at that level. But the aggregate level, the S&P and stuff has stayed, and that's good for the wealth management business. Investment banking fees are a little bit bounced around, but there's just a lot of activity last year in comparison. It was a good quarter. But we feel very good about deposit growth, loan growth—the stuff that makes the American economy visualized. And consumers are spending, consumers are employed, and wage growth—we see wage growth in the lower-income group because we see their paychecks coming through.
Jim Cramer 5:47 ↗
The lower income—we had that K-structure converge a little. The most recent numbers you have are very encouraging for the people who are less well-off in the country.

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Cite this transcript

APA, MLA, BibTeX
APA

Moynihan, B. (2026, September 9). Bank of America CEO Brian Moynihan goes one-on-one with Jim Cramer [Interview transcript]. CNBC Television. CEOInterviews.AI. https://ceointerviews.ai/interview/1329334/

MLA

Brian Moynihan. "Bank of America CEO Brian Moynihan goes one-on-one with Jim Cramer." CNBC Television, 9 Sep. 2026. Transcript, CEOInterviews.AI, https://ceointerviews.ai/interview/1329334/.

BibTeX
@misc{moynihan2026_1329334,
  author       = {Brian Moynihan},
  title        = {Bank of America CEO Brian Moynihan goes one-on-one with Jim Cramer},
  howpublished = {Interview transcript, CNBC Television. CEOInterviews.AI},
  year         = {2026},
  month        = {sep},
  url          = {https://ceointerviews.ai/interview/1329334/},
  note         = {Speaker-attributed transcript with timestamps}
}